I have been on vacation for the past week and of course it has been great. I discovered something about my twelve-year-old son, Jackson. I have discovered that he is a great batter. We went out to the baseball diamond across from where we were saying, and he hit almost every ball pitched to him. I particularly took note of his ability after he hit the ball and it came flying right down the middle of the field, right toward my face. Immediately after the ball smashed into my face and I contemplated my blood-filled mouth, I thought I was going to at least have some loose teeth. I didn’t lose any teeth, but I do have an inflated bottom lip and a nasty bruise bedecks my chin.
Every once in a while, I happen to glance in the mirror and I am reminded of my appearance, but most of the time, except when I am trying to eat, I forget that I look like I have just done battle in a street brawl. I have interacted with many people since this unfortunate incident and I have learned something: If I don’t draw attention to my disfigured face, they don’t seem to let it interfere with business. There are no awkward conversations about how I ended up this way. Everybody carries on as usual.
On the other hand, if I start to feel self-conscience, they stare more. Then I feel obligated to explain the accident. The conversation is side-tracked. Everything is distracted. At the very least, time is wasted and it isn’t because I have a fat lip and a black bruise. It’s because I didn’t put on my best face; it’s because I first became distracted by the negative and that carries over to those I am trying to interact with.
How does this relate to the business world? Nothing is going to proceed perfectly. It can be a small thing, like a stain on a suit at a business meeting. It could be something larger, like a website blunder for the whole world to see. In any case, as entrepreneurs we may be tempted to immediately draw attention to our bungles. While this may be necessary at times, especially in the customer-relations arena, it is not needed nor recommended in general. If you smile and stay positive, clients may not even notice these errors, allowing you time to correct them without detection. If they are noticed, be positive and proactive, draw attention to the constructive aspects of your business. By putting on your best face, clients are bound to recall you for the great business person that you are and not your busted, swollen face.
About the Author
Jael Strong is a writer for TheWriteBloggers, a company dedicated to creating professional blogging content for increased internet visibility.